Posts Tagged ‘Pastel’

DOWNLOAD UPGRADE:

Issues resolved and new features:

POS Sales:

Fix an error occurring when pressing “Enter” instead of clicking on “Accept” to complete a transaction.

Restaurant/Bar:

Integrate the Charge Price Matrices discount to display on the Bill and Invoice.

Reports:

Add a new report at Sales History – POS Sales per Item History by selecting “POS Sales Discount”.The report displays exclusive on file, discount given and discounted price. Selection available for a Charge code or a range of Charge codes for a certain period of time.

NovPasSDK:

Update to support Pastel 12.1.4

DOWNLOAD UPGRADE:

Issues resolved and new features:

Pastel 12.1.4 Upgrade – Compatibility issues with Pastel 12.1.14.

• Adding new customers and editing delivery addresses of existing customers produced undesired results.
• Refresh Branch Colour During the refresh process all the information was reloaded every time causing long delays changed to only load required information to avoid the long delay .

DOWNLOAD UPGRADE

Issues resolved and new features:

• NovPasSDK Update to support Pastel 12.1.4 Repair “broken” customers. If you get a different number of customers in Novtel against in Pastel, you will need to edit in Novtel the last listed customer in Pastel’s list.

SaaS (Software-as-a-Service)   V/S   SaaP (Software-as-a-Product)

At Novtel Software we offer both options to our valued Customers

It is extremely important that the end user fully understand the difference before the decision is made what option to go with. Please feel free to contact us with any questions you might have in this regard.  

 SaaS – Software-as-a-Service:

SaaS (Software-as-a-Service) also known as Cloud – or On Demand Computing.

Novtel’s Contract Management System are widely used by sport clubs and trainer coaches to manage the periodic recurring billing of their members and/or trainees. For this type of low volume less urgent and lower on-demand operation we recommend the SaaS (Software-as-a-Service) option. The overall long term savings are massive for the end user if compared to the traditional way of computing.

Advantages of SaaS (Software-as-a-Service)

• entry cost is low, as only a small initial setup fee is required compared to normal acquirement fees
• one monthly rental amount includes all IT services and software usage
• no initial capital layout is required
• an i-pad, Galaxy tab or smartphone can be used to have full functionality to all features of the system
• easier administration for the end user
• updates and patch management becomes Novtel’s responsibility
• compatibility: All users will have the same version of software all of the time.
• instant worldwide global accessibility to all systems

Disadvantages of SaaS (Software-as-a-Service)

• If the internet is busy and slow the end users systems will be slow.
• If the internet is down the end users systems will be down.

Important Note:

At Novtel we make use of more than 3 internet service providers all of them independent and based on different technologies to achieve an 99.999999% up-time for our SaaS Customers.

In our experience our SaaS Customers have between 95% and 98% up-time performance from their ISP’s (Internet Service Provides).

If and when systems are down for maintenance ISP (Internet Service Provides) normally plan maintenance outside business hours.

SaaP (Software-as-a-Product) also known as Traditional Computing.

For mission critical operations like our Point of Sale systems or Central reservations where massive amounts of data is processed every minute  Novtel recommends the Software-as-a-Product acquirement.  Only and only if the IT department are managed correctly in-house at the end user’s place of business 100% up-time can be guaranteed.

If SaaP (software-as-a-Product) acquirement are considered the following is typically what the responsibility of the in-house IT department would be:

• the end user pays for an application like Novtel.
• the end user pays a monthly/yearly rental or retainer for all upgrades on the product.
• the end user pays for server software like MS Server 2008, set up the server, workstations a network and pay for the installation of the software on-site.
• the end user must pay for the installation of minimum RAID 5 or higher on the file server and have a proper data backup policy at the place of business managed on a day-to-day basis.
• the end user for pay ongoing support costs such as: providing power to the server, keeping the server cool, applying security and operating system updates to the server, replacing the server and upgrading operating server software as needed normally every 4 to 7 years.
• the end user must provide an UPS (Uninterrupted Power Supply) system and pay for in-house electricity system (Generator)  if and when main power supply is down.
• the end user pay costs associated with administering the hardware and labor costs to update and upgrade the software.
• the end user user carry risks of – theft of hardware – a botched upgrade or hardware failure which can cause downtime or lost of data.
• the end user bear the costs of designing and maintaining a secure and virus free system.
• Do the end user allow it’s people to access the software (on the server) from other computers on the network? (needs to be managed)
• Do the end user allow staff to access the software when they are not on the network (traveling, working from home, etc.)? (needs to be managed)

Now imagine that the end user outsource all of the responsibility and activities above and just use the software 24 hours per day 7 days per week 365 days per year form anywhere in the world no worries.

Outsourcing all of the above IT functions and software usage as stipulated in the points above can be described as to SaaS (Software-as-a-Service) also referred to as Cloud computing.

Example pricing is based on our Property Management system with 4 users.

Our Quotations are presented in 6 parts:

1. Guarantees we provide with continued training and support
2. Novtel Offered as SaaS (Software-as-a-Servcie) – With our Recommendation regarding (SaaS or SaaP)
3. Novtel Offered as SaaP (Software-as-a-Product) – With our Recommendation regarding (SaaS or SaaP)
4. Novtel Roll out, Implementation and Training
5. Payment Options
6. Accounting Interface

Please note that all our products have different prices, apply for a quotation to get an accurate price structure for your business:

Note: All Prices are quoted exclusive of VAT

Quotation Part 1 – Guarantees we provide with continued training and support.

The question is often asked why free open source software in the business and financial world don’t grow and take off? It is totally free after all. The question to the answer is simple no free or open source software is ever guaranteed and fully supported like we guarantee and support Novtel’s family of rental / Hire / Leasing operational software.

No good business person with the right frame of mind will entrust their entire businesses operational and financial systems in the hands of software that is not guaranteed or supported; that is business suicide on the long run.

The guarantees Novtel provide on our software products that are extremely important to our valued customers are the following:

• We guarantee that the software will keep track of changes in OS (Operating Systems) Software like Windows.
• We guarantee that the software provided will keep track with changes in Pastel Accounting Software.
• We guarantee that we will improve the software constantly like implementing the Dot Net Framework and 64 bit as time goes by.
• We guarantee that we will provide support to our customers IT departments in-house or outsourced.
• We guarantee that we employ the Developers and that we are the owners of the source code running our valued customers businesses.
• We guarantee that we will provide support on the accounting side of  the business if interfaced to Pastel.
• We guarantee that the Novtel system will keep on changing as international and local laws require system changes.
• We guarantee that on-demand support and training will be available to staff members at the business where Novtel is implemented SaaS or SaaP.
• We give the comfort and peace of mind that we will be around 10 years from now to support our valued customers.

To run a call center with qualified technical and operational staff the way Novtel does it with highly trained personnel comes with a price tag. Therefore we have to generate income with all our support efforts to our valued customers.

The standard monthly rental of Novtel also referred to as Novtel cover includes all Novtel product upgrades and telephonic support but excludes telephonic training, on-line support, on-line training and on-line IT services.

On-line support, on-line training, on-line IT support services and Telephone Training  are charged as follows for each on-line session started:

All time spend on-line related to customer support and training issues are digitally recorded and invoiced on a week to week basis.

Quotation Part 2 – Novtel-as-a-Service (Recommenced for this business)

Once off Setup Fee: First Workstation R1750.00 Plus R850.00 for each following workstation.

Setup Costs Once Off for Novtel Property Management:

NOTE: Discounts apply on the Total Setup Fee if certain conditions are met see Quotation Part 5 – Payment Options.

Monthly Charges Novtel Maintenance Plan:

At Novtel we offer 2 rental / product cover options as follows:

1. Pay for continued support as you go contract
2. All Inclusive contract

It is important to note that this sample quotation does not include the costs to acquire and host SAGE Pastel Accounting on behalf of the end user.

Quotation Part 3 – Novtel-as-a-Product

Once-off Charges:

NOTE: Discounts apply on the Total Once-Off Charges if certain conditions are met see Quotation Part 5 – Payment Options.

Monthly Charges Novtel Maintenance Plan:

At Novtel we offer 2 rental / product cover options as follows:

1. Pay for continued support as you go contract
2. All Inclusive contract

It is important to note that this sample quotation does not include the costs to acquire and host SAGE Pastel Accounting on behalf of the end user.

Quotation Part 4 – Roll out plan, implementation and training

With every quotation we produce we provide an estimated implementation plan which will be revised with the business representatives where Novtel is about to be implemented after the quote is excepted.

It is important to note that some of the work in this schedule can be done by the business where Novtel is about to be implemented staff members like capturing of the data form old or manual systems currently used.

If the database of the business we Novtel is about to be implemented is massive say more than 50’000 customers with 25’000 active tenants it might be beneficial and much cheaper for Novtel to write conversion programs to digitally capture all data from previous systems. This finer detail will be discussed with the business representatives where Novtel is about to be implemented after the initial quotation is accepted.

In the example below 1 November 2013 will be the date Novtel / Pastel will go live. The dates is given as an estimated indication of how long an typical implementation will last in an average Property Management business.

Very Important Note:

If the business where Novtel is about to be implemented have highly effective operational and accounting staff members and the staff have prior knowledge of the Novtel system implementation time can be drastically reduced as indicated in the chart below.

Important Note:

If SaaP (Software-as-a-Product) option is acquired; at the Customers place of business the server, workstations, printers, internet and network must be installed and be 100% functional.

Anything Novtel’s implementation staff have to sort out related to basic IT Department inefficiencies or problems will be charged at our normal rates before the actual on-site installation can start.

Novtel’s Consulting Staff Members Rates  are as follows:

On-Line and on Demand Go Live Support are charged at R310.00 per hour irrespective of the rank of the staff member assisting the staff members  of the business were Novtel is implemented.

If traveling and accommodation is required for Novtel’s staff members the end user will be responsible to provide for the traveling costs and accommodation if located in remote arias.

Motor vehicle traveling are charged at R3.10 per kilometer, air fair are charged at actual costs, accommodation are charged at actual cost.

Quotation Part 5 – Payment Options

 SaaS (Software-as-a-Service)

Novtel have a standard 15% discount policy if the following conditions are met:

• Full initial once-of fees for SaaS is paid in full at the date implementation starts on-site or on-line.
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

R4 300.00 Less 15% R 645.00 = R3 655.00

There are no discounts offered on the monthly rental fee.

SaaP (Software-as-a-Product)

For our new SaaP (Software-as-a-Product) customers Novtel offers Two Payment options as follows:

Option one 25% Discount

Novtel have a standard 25% discount policy if the following conditions are met:

• Full initial once-of fees  is paid in full at the date implementation starts on-site or on-line.
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

Once-off Charges:

R22 650.00 Less 25% = R16 987.50 once-off Charges saving of R5 662.50

Option Two  10 % Discount Plus 6 Month to pay:

Discount allowed R22650.00 less 10% = R20 385.00 Saving of R2 265.00

Novtel offer a 6 month payment plus 10% discount on the initial once-off fee if the following conditions are met:

• Deposit of 20% is paid in full at the date implementation starts on-site or on-line. (R20 385.00 X 20% = R4 077.00)
• Debit order signed for R2 718.00 the balance payable over 6 months; calculated as follows (R20 385.00-R4 077.00 = R16 308.00 / 6 = R 2718.00)
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

Quotation Part 5 – Accounting Interface

All our Software Products interface seamlessly with Pastel Partner and Xpress.

Our system automates most of the bookkeeping functions traditionally done by the bookkeepers of the business where our system is implemented.

The major change our system brings for bookkeepers is to free their time to rather checking and controlling the work of the businesses operations than to recapture all transactions.

We do offer an Accounting write up service to our smaller customers who does not have a in-house bookkeeping department. This offer is only for customers who acquire the SaaS (Software-as-a-Service) option.

All the products developed by Novtel are fully integrated with Pastel Partner and Pastel Express. This requires a constant upgrading of the custom in-house developed Pastel Integration Toolkit to ensure compatibility with the latest Pastel products.

The latest Novtel Toolkit version available is 1.4.0.1.

This Toolkit forms part of the Novtel product upgrade.

All upgrades are available by visiting the Novtel Forum or specific category on the Novtel Blog for Customers doing own upgrades. Customers requiring assistance with upgrading are welcome to contact the Novtel Support team.

Novtel Website

Novtel Forum

Novtel Equipment Hire in partnership with Pastel Accounting is an extremely easy to use software package that manages the rental, hire and sales seamlessly of the following:

• Camera Equipment
• Lighting Equipment
• Film industry Consumables
• Tools
• Building Equipment
• Electrical Equipment
• Plant
• Scaffolding
• Construction industry consumables
• Garden Equipment
• Catering or Party Equipment
• And many more…

The Novtel equipment hire system is equipped with:

• Maintenance tracking per hired Item
• Service Interval and workshop tracking
• Branch transfer management and transportation tracking of hired items
• POS system for cash counter sales with daily cash up procedures to Pastel Accounting
• Contract management with site delivery address
• Delivery and collection management
• Rain days managed with ease
• No charge days managed seamlessly in the background
• Complete graphical view of overall store activity and availability
• One button daily roll over procedure with Information of:
  • Previous day balance due per store of active current contracts
  • Increment for hired items for the day plus daily increment value
  • Balance due per store after daily roll over of all active current contracts
  • Loss as result of Rain day
  • Loss as result of No Charge day (Sunday)
• One button monthly billing roll over procedure to Pastel Accounting
  • Accumulated monthly totals per hire contact or hire Item
  • Seamless monthly billing direct to Pastel Partner or Xpress
  • Automated transfer of month end current hired items to new month
  • Audit reports of monthly billing activities to Pastel Accounting
• Booking system for reservation of equipment for customers
• Receipting system for all funds received equipped with daily cash up procedures to Pastel Accounting
• Quoting system
• Deposit management system
• Multi-Price Lists for rental items and counter sales
• Staff activity tracking system
• Powerful stock control system with Pastel Partner and Xpress

Hire Items on the Novtel Grid automated current color coded status tracking as follows:

•Cancelled – (Contracts can be cancelled but cannot ever be deleted)

•Provisional – (Auto popup when deposit payment is overdue)

•Confirmed – (Automatic when deposit is paid)

•On Rent – (Indicator of hired items delivered or collected)

•Returned – (Indicator of Items returned)

•Fully Paid – (Indicator if hire contract is fully paid)

•Non-Rev – (No charge for the item on rent)

Novtel Website

DOWNLOAD:

Issues resolved and new features:

Pastel Integration Toolkit:

Include NovPasSDK.dll 1.4.0.0 in order to be compatible with Novtel Reservations and Novtel Hospitality already upgraded to 1.4.0.0 in order to correct a problem not passing invoices to Pastel when integrated with Pastel 11 Build 2.1.

Novtel Website

We promise an increase to your business productivity and profitability 

WITH NOVTEL RELATIONS MANAGEMENT  SINCE 1991

 Our company’s staff members have more than 475 combined years of software business experience. We are extremely good at what we do and we know that. Soon you will know it too.

 Please read on, at the end of this document we are going to make you a special offer on Novtel Relations Management (RM) you cannot refuse.

 The key benefits our system holds for your company are the following:

 All business correspondence activities are centralised on one master database; the activities in the business stored are as follow:

• Telephone messages
• Fax Messages
• Documents
• E-mails,  SMS Messages  
• On-site visits,  notes and other business activities
• All instructions to staff members are centrally recorded on a database and monitored as the set target dates per staff member are reached. 
• Send personalised bulk e-mails and SMS messages to customers and suppliers in seconds with the click of the mouse.
• Powerful automated debt collecting system when interfaced with Pastel Xpress or Pastel Partner.
• Auto filtered e-mails are automatically saved by the system under the customer master file for future reference.
• With the professional version all information is instantly at real-time shared with all staff members in the network.

 Feedback and testimonials from our customers:

 Matilda of Excellence Marketing – Centurion

Caroline from SOHCO – Durban

Dianne of Own Haven Housing Association – East London

Alice of San Lameer Golf Estate – Durban South Coast

The Normal Price for Novtel Relations Management Lite version is R3917.60 excluding VAT this price includes the Pastel Interface and 2 hours on-line training and support.

For a limited period only

We are offering Novtel Relations Management lite version bundle lifetime license to you for a staggering R1599.00 including VAT.

 1)    This price includes opening download portal for your company to the:

1. The Novtel RM program.
2. The Novtel RM Product Manuals.
3. The Novtel RM Upgrades.
4. The Novtel RM Product Documentation.

2)    All upgrades on the Novtel RM lite version lifetime license.

3)    Online download and installation support for 1 Hour valued at R295,00.

4)    4 hours online training and support valued at R1359,00.

5)    Pastel Interface and support valued at R1725,00.

6)    Life time membership to the Novtel family forum on-line support community.

7)    Qualify for the special offer to upgrade to the Novtel Relations Management Professional version with SMS capabilities.

8)    Qualify for the Novtel RM website hosting special available from 1 August 2011.

9)    Qualify for the Novtel Web Content Management System from within Novtel Relations Management. This special offer is available from 1 October 2011.

 THIS OFFER EXPIRES ON 31 OCTOBER 2011

Novtel Property Management is leading, feature rich, flexible and extremely easy to use software
solution for everyone who is involved with managing properties on a regular basis this powerful
system are currently being used in the following industries:

• Residential Property owners
• Commercial Property owners
• Industrial Property owners
• Account Management of Small to medium Municipalities
• Municipalities with rental properties
• Social housing companies
• Rental management Agents
• Golf Clubs and other estates with rental properties pools
• Body corporate
• Body corporate management agents
• Fractional ownership management agents
• Estate agents with rental divisions
• Self catering Holiday resorts
• Caravan Parks

GOTO PRODUCT PAGE

Dowload url: http://www.novtel.com/public/InstallPastel/Novtel%20Res%204.2.0.7.zip

Fixed the way that new customer codes are generated to be able to work with customer codes with a pattern other than three letters followed by three digits.

In the Setup->Authorization form a field was added in which a proxy server address could be entered.

Fixed an error, which occurred when viewing the total receipts on a group booking.