Posts Tagged ‘Bookings’

SaaS (Software-as-a-Service)   V/S   SaaP (Software-as-a-Product)

At Novtel Software we offer both options to our valued Customers

It is extremely important that the end user fully understand the difference before the decision is made what option to go with. Please feel free to contact us with any questions you might have in this regard.  

 SaaS – Software-as-a-Service:

SaaS (Software-as-a-Service) also known as Cloud – or On Demand Computing.

Novtel’s Contract Management System are widely used by sport clubs and trainer coaches to manage the periodic recurring billing of their members and/or trainees. For this type of low volume less urgent and lower on-demand operation we recommend the SaaS (Software-as-a-Service) option. The overall long term savings are massive for the end user if compared to the traditional way of computing.

Advantages of SaaS (Software-as-a-Service)

• entry cost is low, as only a small initial setup fee is required compared to normal acquirement fees
• one monthly rental amount includes all IT services and software usage
• no initial capital layout is required
• an i-pad, Galaxy tab or smartphone can be used to have full functionality to all features of the system
• easier administration for the end user
• updates and patch management becomes Novtel’s responsibility
• compatibility: All users will have the same version of software all of the time.
• instant worldwide global accessibility to all systems

Disadvantages of SaaS (Software-as-a-Service)

• If the internet is busy and slow the end users systems will be slow.
• If the internet is down the end users systems will be down.

Important Note:

At Novtel we make use of more than 3 internet service providers all of them independent and based on different technologies to achieve an 99.999999% up-time for our SaaS Customers.

In our experience our SaaS Customers have between 95% and 98% up-time performance from their ISP’s (Internet Service Provides).

If and when systems are down for maintenance ISP (Internet Service Provides) normally plan maintenance outside business hours.

SaaP (Software-as-a-Product) also known as Traditional Computing.

For mission critical operations like our Point of Sale systems or Central reservations where massive amounts of data is processed every minute  Novtel recommends the Software-as-a-Product acquirement.  Only and only if the IT department are managed correctly in-house at the end user’s place of business 100% up-time can be guaranteed.

If SaaP (software-as-a-Product) acquirement are considered the following is typically what the responsibility of the in-house IT department would be:

• the end user pays for an application like Novtel.
• the end user pays a monthly/yearly rental or retainer for all upgrades on the product.
• the end user pays for server software like MS Server 2008, set up the server, workstations a network and pay for the installation of the software on-site.
• the end user must pay for the installation of minimum RAID 5 or higher on the file server and have a proper data backup policy at the place of business managed on a day-to-day basis.
• the end user for pay ongoing support costs such as: providing power to the server, keeping the server cool, applying security and operating system updates to the server, replacing the server and upgrading operating server software as needed normally every 4 to 7 years.
• the end user must provide an UPS (Uninterrupted Power Supply) system and pay for in-house electricity system (Generator)  if and when main power supply is down.
• the end user pay costs associated with administering the hardware and labor costs to update and upgrade the software.
• the end user user carry risks of – theft of hardware – a botched upgrade or hardware failure which can cause downtime or lost of data.
• the end user bear the costs of designing and maintaining a secure and virus free system.
• Do the end user allow it’s people to access the software (on the server) from other computers on the network? (needs to be managed)
• Do the end user allow staff to access the software when they are not on the network (traveling, working from home, etc.)? (needs to be managed)

Now imagine that the end user outsource all of the responsibility and activities above and just use the software 24 hours per day 7 days per week 365 days per year form anywhere in the world no worries.

Outsourcing all of the above IT functions and software usage as stipulated in the points above can be described as to SaaS (Software-as-a-Service) also referred to as Cloud computing.

Example pricing is based on our Property Management system with 4 users.

Our Quotations are presented in 6 parts:

1. Guarantees we provide with continued training and support
2. Novtel Offered as SaaS (Software-as-a-Servcie) – With our Recommendation regarding (SaaS or SaaP)
3. Novtel Offered as SaaP (Software-as-a-Product) – With our Recommendation regarding (SaaS or SaaP)
4. Novtel Roll out, Implementation and Training
5. Payment Options
6. Accounting Interface

Please note that all our products have different prices, apply for a quotation to get an accurate price structure for your business:

Note: All Prices are quoted exclusive of VAT

Quotation Part 1 – Guarantees we provide with continued training and support.

The question is often asked why free open source software in the business and financial world don’t grow and take off? It is totally free after all. The question to the answer is simple no free or open source software is ever guaranteed and fully supported like we guarantee and support Novtel’s family of rental / Hire / Leasing operational software.

No good business person with the right frame of mind will entrust their entire businesses operational and financial systems in the hands of software that is not guaranteed or supported; that is business suicide on the long run.

The guarantees Novtel provide on our software products that are extremely important to our valued customers are the following:

• We guarantee that the software will keep track of changes in OS (Operating Systems) Software like Windows.
• We guarantee that the software provided will keep track with changes in Pastel Accounting Software.
• We guarantee that we will improve the software constantly like implementing the Dot Net Framework and 64 bit as time goes by.
• We guarantee that we will provide support to our customers IT departments in-house or outsourced.
• We guarantee that we employ the Developers and that we are the owners of the source code running our valued customers businesses.
• We guarantee that we will provide support on the accounting side of  the business if interfaced to Pastel.
• We guarantee that the Novtel system will keep on changing as international and local laws require system changes.
• We guarantee that on-demand support and training will be available to staff members at the business where Novtel is implemented SaaS or SaaP.
• We give the comfort and peace of mind that we will be around 10 years from now to support our valued customers.

To run a call center with qualified technical and operational staff the way Novtel does it with highly trained personnel comes with a price tag. Therefore we have to generate income with all our support efforts to our valued customers.

The standard monthly rental of Novtel also referred to as Novtel cover includes all Novtel product upgrades and telephonic support but excludes telephonic training, on-line support, on-line training and on-line IT services.

On-line support, on-line training, on-line IT support services and Telephone Training  are charged as follows for each on-line session started:

All time spend on-line related to customer support and training issues are digitally recorded and invoiced on a week to week basis.

Quotation Part 2 – Novtel-as-a-Service (Recommenced for this business)

Once off Setup Fee: First Workstation R1750.00 Plus R850.00 for each following workstation.

Setup Costs Once Off for Novtel Property Management:

NOTE: Discounts apply on the Total Setup Fee if certain conditions are met see Quotation Part 5 – Payment Options.

Monthly Charges Novtel Maintenance Plan:

At Novtel we offer 2 rental / product cover options as follows:

1. Pay for continued support as you go contract
2. All Inclusive contract

It is important to note that this sample quotation does not include the costs to acquire and host SAGE Pastel Accounting on behalf of the end user.

Quotation Part 3 – Novtel-as-a-Product

Once-off Charges:

NOTE: Discounts apply on the Total Once-Off Charges if certain conditions are met see Quotation Part 5 – Payment Options.

Monthly Charges Novtel Maintenance Plan:

At Novtel we offer 2 rental / product cover options as follows:

1. Pay for continued support as you go contract
2. All Inclusive contract

It is important to note that this sample quotation does not include the costs to acquire and host SAGE Pastel Accounting on behalf of the end user.

Quotation Part 4 – Roll out plan, implementation and training

With every quotation we produce we provide an estimated implementation plan which will be revised with the business representatives where Novtel is about to be implemented after the quote is excepted.

It is important to note that some of the work in this schedule can be done by the business where Novtel is about to be implemented staff members like capturing of the data form old or manual systems currently used.

If the database of the business we Novtel is about to be implemented is massive say more than 50’000 customers with 25’000 active tenants it might be beneficial and much cheaper for Novtel to write conversion programs to digitally capture all data from previous systems. This finer detail will be discussed with the business representatives where Novtel is about to be implemented after the initial quotation is accepted.

In the example below 1 November 2013 will be the date Novtel / Pastel will go live. The dates is given as an estimated indication of how long an typical implementation will last in an average Property Management business.

Very Important Note:

If the business where Novtel is about to be implemented have highly effective operational and accounting staff members and the staff have prior knowledge of the Novtel system implementation time can be drastically reduced as indicated in the chart below.

Important Note:

If SaaP (Software-as-a-Product) option is acquired; at the Customers place of business the server, workstations, printers, internet and network must be installed and be 100% functional.

Anything Novtel’s implementation staff have to sort out related to basic IT Department inefficiencies or problems will be charged at our normal rates before the actual on-site installation can start.

Novtel’s Consulting Staff Members Rates  are as follows:

On-Line and on Demand Go Live Support are charged at R310.00 per hour irrespective of the rank of the staff member assisting the staff members  of the business were Novtel is implemented.

If traveling and accommodation is required for Novtel’s staff members the end user will be responsible to provide for the traveling costs and accommodation if located in remote arias.

Motor vehicle traveling are charged at R3.10 per kilometer, air fair are charged at actual costs, accommodation are charged at actual cost.

Quotation Part 5 – Payment Options

 SaaS (Software-as-a-Service)

Novtel have a standard 15% discount policy if the following conditions are met:

• Full initial once-of fees for SaaS is paid in full at the date implementation starts on-site or on-line.
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

R4 300.00 Less 15% R 645.00 = R3 655.00

There are no discounts offered on the monthly rental fee.

SaaP (Software-as-a-Product)

For our new SaaP (Software-as-a-Product) customers Novtel offers Two Payment options as follows:

Option one 25% Discount

Novtel have a standard 25% discount policy if the following conditions are met:

• Full initial once-of fees  is paid in full at the date implementation starts on-site or on-line.
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

Once-off Charges:

R22 650.00 Less 25% = R16 987.50 once-off Charges saving of R5 662.50

Option Two  10 % Discount Plus 6 Month to pay:

Discount allowed R22650.00 less 10% = R20 385.00 Saving of R2 265.00

Novtel offer a 6 month payment plus 10% discount on the initial once-off fee if the following conditions are met:

• Deposit of 20% is paid in full at the date implementation starts on-site or on-line. (R20 385.00 X 20% = R4 077.00)
• Debit order signed for R2 718.00 the balance payable over 6 months; calculated as follows (R20 385.00-R4 077.00 = R16 308.00 / 6 = R 2718.00)
• The debit order for the monthly rental per workstation is signed on the date implementation starts on-site or on-line.

Quotation Part 5 – Accounting Interface

All our Software Products interface seamlessly with Pastel Partner and Xpress.

Our system automates most of the bookkeeping functions traditionally done by the bookkeepers of the business where our system is implemented.

The major change our system brings for bookkeepers is to free their time to rather checking and controlling the work of the businesses operations than to recapture all transactions.

We do offer an Accounting write up service to our smaller customers who does not have a in-house bookkeeping department. This offer is only for customers who acquire the SaaS (Software-as-a-Service) option.

Contact Person: Johan Grabe
Telephone: South Africa Calls Only: 0861-66-88-35  —–  International Calls: +27 (0)44-695- 43-44
VoIP:                    1-66-88-35
Mobile:              +27 (0)83-305-99-43
Facsimile: +27 (0)44-695-4300
E-mail:              sales@novtel.com

Website

www.novtel.co.za (South African Website) and www.novtel.com (International Website)

• Products:
  • Vehicle hire product with sub-hire system for hire agents.
  • Self-storage management solution with gate access control.
  • Bookings system for B&B’s, guesthouses, lodges, hotels and all other accommodation rentals, equipped with automated gate access control direct from arrivals and departures.
  • On-line bookings system for B&B’s, Hotels and Lodges linked direct to Pastel Partner.
  • Property rental management system for property management agents and property owners.
  • Golf estate rental pool property management system with gate access control.
  • Body corporate property management system with gate access control.
  • Contract management system for the office equipment hire and hygienic rental industry.
  • Restaurant POS system with touch screen integration.
  • Bar/Pub POS system with touch screen integration.
  • Retail POS system with touch screen and barcode integration.
  • Relationship management (RM) system. SMS outstanding customers with amounts due and payment due dates with the click of the mouse in seconds.
  • Access control linked directly to Pastel Partner customer master file this system is used by various Schools, Colleges, Businesses and Universities in South Africa.
  • Equipment hire system for Plant hire, Camera equipment hire and tool hire companies.
  • Procurement system with export management system.
  • Pastel Customer and Supplier accounts balance and transaction detail (Invoices and Statements). -– Available on the Web from the Pastel Database at real time, anytime, anywhere worldwide 24/7. System is similar to what banks on-line banking systems offer. Quick to setup and extremely easy to use for administrator and end-user. Minimum requirement Microsoft Server 2003 or higher with ADSL brought band internet connection.

  Utilities:
  • Manufacture and update selling prices at last cost.
  • Customer price list utility. Retail price mark-up manager.
  • Water and Electricity meter reading management system for Property management.
  • TPN (Tenant Profile Network) integration for Property Managers.
  • ABSA Debit Order collections direct form Pastel customer system.

Integration: All Novtel products integrate seamlessly with Pastel Partner and Pastel Xpress.
Branches: Cape Town, Gauteng, George, East London, PE, Durban, Bloemfontein / Kimberly opening soon.

DOWNLOAD:

Issues resolved and new features:

Novtel Hospitality Forms Designer:

Updated to version 2.0.0.3. This update is automatically done as part of the Novtel Hospitality update.

Added 4 additional Field under Miscellaneous:

All these fields only display when Reservation is part of a Group

Telephone

Cell phone

Fax

Email

Restaurant/Bar:

Fix an error occurring when cancelling an ‘empty’ account transaction on the Restaurant/Bar module. This created a zero valued line in the TransactionHeader table. When doing the Supervisor Cash Up this ‘empty’ account transaction had the effect of terminating the Cash Up process.

DOWNLOAD:

Issues resolved and new features:

Restaurant/Bar:

Add a Preparation reprint for Restaurant and Bar. This works on the normal print buttons and activates only when no new additional preparations are outstanding for printing.

Made some changes to allow ‘Component Items’ and preparation for the Bar. This change will allow for no-charge and deletion of a single item in a collection of the same item when using the Bar, Takeaway or Delivery module.

Charges:

Change the Linked Menu Item field length when using ‘Component Items’ from 6 to 15 characters.

Setup Company:

POS tab

Add 4 checkboxes:

Display Footnote on Front Desk Documents

Display Footnote on Shop Documents

Display Footnote on Bar Documents

Display Footnote on Restaurant Documents

These selections are used to enable the display of notes as setup at Setup Documents – Documents Notes tab

Setup Documents:

Documents Notes tab

Add 4 memo fields:

Note To Be Displayed On POS Bar Documents

Note To Be Displayed On POS Restaurant Documents

Note To Be Displayed On POS Front Desk Documents

Note To Be Displayed On POS Shop Documents

These Notes will be displayed on POS documentation if activated at Setup Company POS tabs.

Reports:

Outstanding Reservation Report

This report displays Reservations not fully paid and can be populated by selecting Status and date range.

Outstanding Group Reservation Report

This report displays Group Reservations not fully paid and can be populated by selecting Status and date range.

Novtel Hospitality Forms Designer:

Updated to version 2.0.0.1. This update is automatically done as part of the Novtel Hospitality update.

Fix an error occurring when ‘Tariff To Reservation’ is un-checked. The Accommodation total is supposed to only display on the form when ‘Tariff To Reservation’ is checked or on non-group reservations.

Added 2 additional Field under Reservations:

Total Adults

Total Children

Remove references to Pastel on selecting Customer details to be in line with Novtel Hospitality by only accessing Customer details on the Novtel database.

DOWNLOAD

Issues resolved and new features:

Added the new version 1.3.0.7 NovPasSDK.dll toolkit to fix an error of Invoices and Credit Notes not updated to Pastel when interfacing with Pastel 11

DOWNLOAD

Upgrade instructions:

Interfaced to Pastel:

Login with administrator privileges

Execute the following processes at the ‘Modify’ menu:

Import Customers

Update Agents

Update Cost Codes

Update Customer Categories

Update Accounting Parameters

Import Suppliers

At Setup Users/Passwords Pastel tab ‘Link to Pastel Database’:

Un-check Users that do not need to access to the Pastel database

Novtel Hospitality Archive module:

NHArchive.exe updated to version 1.0.0.2

The update is automatically done as part of the Novtel Hospitality upgrade.

Module updated with 3 additional tables:

Agents

CostCodes

AccParameters

Additional changes after testing 5.4.0.0:

Updated in revision 5.4.0.0a

Grid Invoices and Credit Notes:
Change to check if Front Desk shift is open before allowing Update and Un-Update.

Group Invoices and Credit Notes:

Change to check if Front Desk shift is open before allowing Update and Un-update.

Change to check on automatic Update with Departure if Front Desk shift is open.

Fix not to pass invoices and credit notes for individual Group reservations paid for by the Group.

Grid:

Change on right click Update and Un-update Customer to check if Front Desk shift is open.

Change to check on automatic Update with Departure if Front Desk shift is open.

Refundable Charge:

Change to check if Front Desk shift is open before allowing ‘Update Account Payout’ and Update Cash Payout.

Reservation Status:

Prevent changing ‘Provisional’ and ‘Confirmed’ Status directly to ‘Departed’ Status.

Prevent changing to ‘Departed’ if current date is before departure date

Added an option at Setup Company General tab ‘Activate Reservation Demo Mode’ to enable departure before departure date.

Group Status:

Prevent changing ‘Provisional’ and ‘Confirmed’ Status directly to ‘Departed’ Status.

Prevent changing to ‘Departed’ if current date is before departure date

Added an option at Setup Company General tab ‘Activate Reservation Demo Mode’ to enable departure before departure date.

Groups:

Change the Group select window sort order to be true numerical.

Edit Charges:

Added the following fields to incorporate Cost Price updates:

Cost Price

Markup Percentage

Multi-Store Code

Cost Price update:

Added an option at the Modify menu ‘Update Cost Prices’. This option only displays when interfaced with Pastel, Option checked to use Pastel database and Pervasive database engine running.

Novtel Hospitality Charges are updated with the Last Cost prices from Pastel if local Cost Prices differs from Pastel last Cost prices.

More details are available in a separate document titled ‘Cost Price Update’

Update Charges with Default Markup Percentage:

This option is available on the Modify menu and is intended to initially update the ‘Markup’ percentage at Edit Charges with the default markup percentage. The Cost price will be calculated according to the current selling price and this default markup. Integrated with Pastel it is also possible to update a default Multi-Store on all Charges if Multi-Stores are used. If Multi-Stores are used the following pre-settings can be done before running this process:

At Setup Interface Pastel a Default Multi-Store can be selected for all purchases. If not selected a Multi-Store code must be entered for all Charges in order to use the Cost price update with individual Multi-Stores. More details on this at ‘Cost Price update’

This process can also be used for interfaces other than Pastel to only update Charges with the default markup percentage.

Warning – If this process is run at a later stage all custom markup percentages if entered at Charges will be overwritten with the default markup percentage. All present markup and Multi-Store will be replaced with the default. This process can not be reversed.

Reports:

List Charges

Made some changes to incorporate Cost Prices and Tax changes.

Setup Company:

Added a Check box ‘Use Terminal services’. Check when using Terminal Services to prevent the program from checking if local Pervasive database engine is running.

Updated in revision 5.4.0.0c

Reservation Payments:

Fix an error due to changing Group number sort order at Reservation Payments to be true numerical.

Change the Receipt document to display Reservation Receipt.

Deposits:

Change the Receipt document to display Deposit Receipt.

Payouts and Credit Notes:

Remove the option to select the ‘Cash Sales Account’ for cash payouts and credit notes. When selecting ‘Cash’ it is only necessary to select the ‘Cash Sale Account’ radio button and not the ‘Cash Sale Account’ from the Customer list.

Change the Payout/ Credit note document to display the document type:

Supplier – Supplier Payment

In-House – Internal Goods Return

In-House Group – Internal Goods Return

Account – Tax Credit Note

Cash –Tax Credit Note

Restaurant/Bar:

Sales Cashup – On Account

Open the payment option at ‘Sales Cashup’ to enable account payments. Account payment can only be made up to the value of the specific sale. If an amount greater than sales value is tendered this will be returned as change.

This function is specifically to enable using more than one set of selling prices. The first set of selling prices works directly from the Charges selling price and the other selling price sets are setup at Edit ‘Charge Price Matrices’ using a Customer Category Price’. Using the additional selling price sets are handled as account sales with the option to make direct payment from the Restaurant/Bar sales cashup screen.

Change the Bill/Receipt document to display the document type:

Cash – Tax Invoice

In-House – Goods Issue Note

In-house Group – Goods Issue Note

Account – Tax Invoice

Issues resolved and new features:

General:

The following changes were made when interfaced with Pastel:

Pastel and/or Pervasive is only necessary for the actual Supervisor cash up, adding rooms and adding charges. All other functions can be performed without Pastel and/or Pervasive.

Running Novtel Hospitality interfaced with Pastel without Pervasive present are activated at Setup Users/Passwords – Pastel tab ‘Link to Pastel Database’:

By un-checking this option will allow a user to work on a workstation without Pervasive installed. This user will always be excluded from all Pastel related functions even when logged in at a workstation with Pastel and/or Pervasive installed. Users in this category will mostly be POS and POS Restaurant/Bar Staff. This can be expanded to include the Front Desk Staff members as well.

By checking this option will allow a user to work on a workstation with and without Pastel and/or Pervasive installed. When logged in on a workstation without Pastel and/or Pervasive installed all Pastel related functions will be excluded. Users in this category will mostly be Administrators and Supervisors. Staff members assigned with the task of adding Rooms and Charges must also be assigned to the category.

Grid:

Note:

All the options as described below will only be visible when the following 3 conditions are met:

-      Pastel interface activated

This is done at Setup – Interface – Pastel – General tab

-      User linked to Pastel database

This is done at Setup Users/Passwords – Pastel tab ‘Link to Pastel Database’

-      Pervasive must be installed and the Database engine must be running.

Added an option at Modify – Import Customers for importing customers from Pastel. This option is used for initially importing all customers. Process can be executed as needed to copy customers created in Pastel to Novtel. This should as a rule not be necessary as most customers are created in Novtel and exported to Pastel. Customers created in Novtel when un-interfaced will be added to Pastel at first interfaced log in. If the customer exists in Pastel a next available Customer code will be assigned to Novtel. All related tables in Novtel will be updated with the newly assigned Customer code.

This option can also be used to synchronize Novtel with Pastel if inactive customers were deleted in Pastel.

Added an option at Modify – Import Suppliers for importing suppliers from Pastel. This option is used for initially importing all suppliers. Process can be executed as needed to copy suppliers created in Pastel to Novtel. Suppliers created in Novtel when un-interfaced will be added to Pastel at first interfaced log in. If the supplier exists in Pastel a next available supplier code will be assigned to Novtel. All related tables in Novtel will be updated with the newly assigned supplier code.

This option can also be used to synchronize Novtel with Pastel if inactive suppliers were deleted in Pastel.

Added the following options at Modify:

Update Agents

Update Cost Codes

Update Customer Categories

Update Accounting Parameters

Update Tax Details

The options can be executed at any time but is actually only necessary when records are deleted in Pastel. Running the process will clear the Table in the Novtel database and all relevant data will be imported from Pastel.

All other changes to descriptions and additions will be automatically handled.

POS Retail:

Made some changes to allow using this Module without interfacing with Pastel.

Change not to allow selecting Inactive Customers.

Restaurant/Bar:

Made some changes to allow using this Module without interfacing with Pastel.

Change not to allow selecting Inactive Customers.

Payouts/Credit Notes:

Change not to allow selecting Inactive Customers.

Grid Invoices and Credit Notes:

Made some changes to allow using updating and un-updating Reservations without interfacing with Pastel.

Change to make updating and un-updating part of the Cash-up procedure of the Front Desk

Group Invoices and Credit Notes:

Made some changes to allow using updating and un-updating Groups without interfacing with Pastel.

Change to make updating and un-updating part of the cash-up procedure of the Front Desk

Supervisor Shift Cash-Up:

Added ‘Refundable Charge Refunded’ to the ‘Detailed Shift Summary’

Groups:

Added the option to select an Agent when creating the Group. This Agent details will be updated to all Reservations as part of the Group.

Change not to allow selecting Inactive Customers.

Added ‘Order Number’. If used this number will be saved to all Reservations as part of the Group.

Change when adding new Reservations to the Group from Details Group Reservation tab to update the Customer Code and Description as selected to the newly added Reservation. The Customer Code and Description can be changed if necessary. Groove ID: CH-DC2257F52

Reservation Details:

Change not to allow selecting Inactive Customers.

Customers:

Change to save all new Customer details and changes locally. Update to Pastel if interfaced to Pastel will be done when a user ‘Linked to Pastel database’ login at a workstation with Pastel and/or Pervasive installed.

Suppliers:

Change to save all new Supplier details and changes locally. Update to Pastel if interfaced will be done when a user ‘Linked to Pastel database’ login at a workstation with Pastel and/or Pervasive installed.

Login:

Added an option to ‘Unlock’ a user by using the Supervisor password. The Supervisor will even with own password locked be able to unlock users.

Reports:

Rental Statistics Day-To-Day (Facility):

Fix an error when using Regional setting – Afrikaans

Rental Statistics Day-To-Day (Accommodation):

Fix an error when using Regional setting – Afrikaans

Deposit Statement:

Fix an error occurring due to the joining of 2 tables with ‘Raised’ as a field name in both tables. Groove Id: CH-DC22A487E

Shift Pre-Import Summary:

Updated the report to reflect the changes made by moving all Invoice, Credit Note and Journal processing to form part of the Supervisor Cashup.

Added the following summary fields to the report:

Refundable Charge Refund

Deposit Forfeit Invoice

Reservation Invoice

Reservation Credit Note

Group Invoice

Group Credit Note

Cash Invoice

Cash Credit Note

Cash Supplier Payment

Account Invoice

Account Credit Note

Refundable Charge Invoice

Added a ‘Batch totals’ category to the report.

Detailed Shift Summary – Supervisor:

Updated the report to reflect the changes made by moving all Invoice, Credit Note and Journal processing to form part of the Supervisor Cashup.

Reservation Details

Change Reservation Provisional Confirmation date picker to conform to the Regional settings short date format.

Change Deposit Due date picker to conform to the Regional settings short date format.

Money Count:

Added ‘Other Total’ to reflect the changes made by moving all Invoice, Credit Note and Journal processing to form part of the Supervisor Cashup.

This will be used for all transactions not specified on the ‘Money Count’

Payouts/Credit Notes:

Added a test to compare the Payout total against the line total when clicking on ‘Accept’.

When overtyping ‘Price Incl’ it is necessary to press enter to ‘Save’ the new value to the payout total.

Novtel Hospitality available in the following configurations:

Un-interfaced: ( Available soon)

All data will be stored in local tables. Cash-up procedure will copy Journal, Invoice and Credit Note transactions to local accounting table. Data from this tables can then be exported to an accounting package of choice.  Local linking of charges to accounting package “code setup” will be available but not automated as with the interfaced option. Setup of account codes and entry types will also be available. The only reason for this is to help facilitating the export of data from the local accounting tables to the accounting package of choice.

Interfaced with Pastel: ( Available)

Current Novtel Hospitality setup:

Pastel database (Pervasive) are accessed throughout the application for retrieving Customers, Suppliers, Tax codes, Customer categories, Agent codes, Inventory codes and Cost codes. Cash-up procedure updates data directly to Pastel batches

New release available shortly:

Pastel database (Pervasive) will only be accessed for the following:

Adding new Rooms
Adding new Charges
Adding new Users
Doing the Pastel setup
Supervisor cash-up procedure

The following actions will only be possible when a Staff member (Linked to Pastel database) log in on a workstation with Pastel and/or Pervasive present and the Pervasive database engine running.

Adding new Rooms
Adding new Charges
Adding new Users
Doing the Pastel setup
Supervisor cash-up procedure

All Staff members (Linked and Not linked to Pastel database) will use local data in respect of the following:

Customers
Suppliers
Tax Codes
Customer Categories
Agent Codes
Inventory Codes
Cost Codes

The following actions will take place when a Staff member (Linked to Pastel database) log in on a workstation with Pastel and/or Pervasive present and the Pervasive database engine running.

All new Customer and Supplier data added will be copied to Pastel.
Tax Codes, Customer Categories, Agent Codes and Cost Codes will be updated with the latest Pastel data.

Some of the main reasons for making this change are as follows:

Most of the Staff members can work on workstations without Pastel or Pervasive present. This will in most cases apply to all POS workstations and in some cases Front desk staff members as well. This will lead to a significant cost saving on the Pastel side when using a Client Server setup but can also be true in a Work group setup.

Access to more than one database at one time (Novtel and Pastel) will be eliminated. This will speed up database access time especially working on a LAN.

Pervasive related errors due to drive mappings, licensing and other related error will be eliminated. Preventing this in all POS applications can only be beneficial as we can not afford any downtime in Retail, Restaurant and Bar.

Interfaced with TurboCash: ( Available soon)

This interface will be more or less the same as with Pastel and Pervasive. This only difference might be more regular updates to the TurboCash database as this database is not limited by licensing and will be available at all times to all workstations.

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Novtel Property Management is leading, feature rich, flexible and extremely easy to use software
solution for everyone who is involved with managing properties on a regular basis this powerful
system are currently being used in the following industries:

• Residential Property owners
• Commercial Property owners
• Industrial Property owners
• Account Management of Small to medium Municipalities
• Municipalities with rental properties
• Social housing companies
• Rental management Agents
• Golf Clubs and other estates with rental properties pools
• Body corporate
• Body corporate management agents
• Fractional ownership management agents
• Estate agents with rental divisions
• Self catering Holiday resorts
• Caravan Parks

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Issues resolved and new features:

Reservation Details:

In-House tab:

Fix a display error on Group Reservations when checking ‘Cost to Reservation’ only after transactions were made for the Guest towards the group.

Financial tab:

Fix to allow only checking of ‘Tariff to Reservation’ towards a Guest as part of a Group but paying own accommodation when raising a deposit. Previously it was not possible to un-check ‘Cost to Reservation’ when raising a deposit.

Grid:

Fix to allow update and un-update on booking right click towards Guests as part of Group but paying own accommodation and/or incidentals.

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Novtel Hospitality Archive technical Setup Instructions:

Current Database file name:

Firs of all we need to get the name of the current database in use. This file can normally be found in the NovtelData folder and will have a .mdb extension

Examples of possible database names:

Standard named Hospitality database:

Novtel Hospitality.mdb

Standard named Reservations database:

Novtel Reservations.mdb

Custom named database:

xxxxxx.mdb

The path and name of the database can also be found at the bottom of the Grid display

Archive Database file name:

Rename a clean unused Novtel Hospitality database file (Novtel Hospitality.mdb) by adding ‘Archive’ to the front of the ‘Current Database file name’ as determined above.

Examples of possible Archive database names:

Standard named Hospitality database:

Archive Novtel Hospitality.mdb

Standard named Reservations database:

Archive Novtel Reservations.mdb

Custom named database:

Archive xxxxxx.mdb

Copy the renamed archive database to the same folder used for the current database. This is normally the ‘NovtelData’ folder.

Archive Database data set:

Log into Novtel Hospitality. Setup a new ‘Database Set’ for the Archive. Make sure the name of the Archive data set starts with Archive … to eliminate confusion when switching data sets.

Select the Archive .mdb database as the Novtel database and the active Pastel database as the Pastel database if linked to Pastel.

Switch data sets to the Archive data set. This will update the Archive database to the current database version.

Switch back to the live database set.

Novtel Hospitality Archive user manual:

The Novtel Hospitality Archive application archives all date up to the last transaction completed.

Running this application requires sole access mode to the Novtel database and can take from a few minutes up to a few hours to complete depending on the size of the database. For this reason it is advisable to run the application during times when no user activities occur.

The following procedure must be followed to ensure the successful completion of the archive operation:

Log into Novtel Hospitality on the workstation where the Novtel Hospitality Archive application will be activated. Logging in ensures that the correct data paths are set.

Enure that all other workstations are completely logged out (Exit) from Novtel Hospitality.

Exit from Novtel Hospitality.

Run the Novtel Hospitality Archive application

Ensure that the database paths displayed are correct.

The following user options are selectable before starting the archiving process:

Archive only. No Deletion

Selecting this option will copy all data from the ‘Source database’ to the ‘Target database’ without making any changes on the ‘Source database’

Delete data older than 1 Year

Selecting this option will copy all data from the ‘Source database’ to the ‘Target database’. All data older than 1 year will be delete from the ‘Source database’.

Delete data older than 2 Years

Selecting this option will copy all data from the ‘Source database’ to the ‘Target database’. All data older than 2 year will be delete from the ‘Source database’.

Delete data older than 3 Years

Selecting this option will copy all data from the ‘Source database’ to the ‘Target database’. All data older than 3 year will be delete from the ‘Source database’.

Click on ‘Start’

Backup of will automatically be done before commencing with the Archiving process.

Click on ‘Close’ once the ‘Archiving Completed’ message displays.

Source and Target database are automatically compacted to ensure maximum performance and speed.